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Last week, many Google Pixel 6 (6, 6a, 6 Pro) phone users were facing device freezing issues after factory reset.

Users say they encountered an error with missing tune2fs files during the download process.

This will cause the following message to appear on the screen: "Android system can't start. Your data may be damaged."

This recovery screen prompts the user to perform a factory reset again, but unfortunately, this does not solve the problem.

Even worse, OEM lock-in makes it impossible to reconfigure the bootloader.

Using Android flashing tools and other troubleshooting methods, and trying to download updates via ADB will fail because the process is interrupted midway.

Some victims reported participating in the Android 15 beta program.

But there are so few users, and why the devices become "bricked" remains unclear.

Users also wrote about Google's strange response to the issue.

Since many people experience this error when their devices are out of warranty, it can be difficult to get support.

As a result, some victims said on Reddit that Google's support center told them the problem was related to the motherboard and demanded high prices to repair devices that were out of warranty.

A Google representative assured that the company's engineers have confirmed the issue and are currently investigating it. However, no specific instructions have been released yet on how to deal with damaged gadgets.

Until the situation becomes clearer, Google Pixel 6, 6a, and 6 Pro users are advised not to perform a factory reset and to perform backups regularly.

It must be said that this is not the first serious problem that Pixel users have encountered recently. Thus, in January 2024, users of many Pixel models (including Google Pixel 5, 6, 6a, 7, 7a, 8 and 8 Pro) complained that after installing the update, they could not access the internal memory of the device, launch applications or use the camera, take screenshots, and so on.

It took Google experts more than a month to fix the problem.

But ultimately the victims were offered a solution that apparently not everyone was able to take advantage of.

The fact is that at that time Google recommended using the Android Platform Tools developer toolkit and the terminal to perform a very complex series of operations for ordinary users.